My order says it was delivered but I can't find it. What do I do?Updated 2 months ago

We are not responsible for packages that are lost or unretrievable from your designated shipping address once delivered. We strongly urge your to select a secure shipping location. We recommend that our customers add Redo Free Returns and Package Protection to their order to ensure your items are protected from any loss, damage, or theft. Please note that if you did not select Redo, you will need to file a claim with the shipping provider as the recipient.

If Redo package protection is not selected with your order, Hunter Bell is not liable for any lost, stolen or damaged items.

Click here to file a claim with Redo.

For any additional questions please contact [email protected].