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Hunter Bell

<p>If you were shipped damaged merchandise, please reach out to customer service at studio@hunterbellnyc.com. Please attach a photograph and specify the order number in the email.</p>

If you were shipped damaged merchandise, please reach out to customer service at studio@hunterbellnyc.com. Please attach a photograph and specify the order number in the email.

What if my item is defective or damaged?

Returns and Exchanges

Do you have a size guide?

What size is the model wearing?

Sizing

The item I want is out of stock. How can I find out when it will be restocked?

The item I want is sold out and doesn't have a waitlist. How can I sign up?

Restocks

How many promo codes can I use at checkout?

Can I use promo codes on sale items?

I forgot to enter my promotional code at checkout. What can I do?

My promo code isn't working

Where do I apply my promo code?

Promo Codes

If I purchase a gift card, will I get it in the mail?

Gift Cards

What fabrics do you use?

How do I care for my clothing?

Product Information and Care

What forms of payment can I use?

Can I split my transaction between different payment methods?

Can I cancel or modify my order?

Can you hold a product for me?

My order says it was delivered but I can't find it. What do I do?

Orders

Do you offer free shipping?

When will my order ship?

When do express orders ship?

When will my Pre Order ship?

Can I change my shipping option after I've placed my order?

Can I change my shipping service?

Shipping

What is your return & exchange policy?

What is your returns refund turn around time?

How fast can I receive my exchange?

What do I do if my package is lost or stolen?

Can I return or exchange sale items?

Do you offer price adjustments?

Where do you ship to internationally?

Is the customer responsible for international customs duties/taxes/fees?

What is your international return policy?

What is your international return process?

What is your refund turn around time?

International Shipping and Returns

Do you have a store front?

Can I carry your line in my store?

Do you have any job openings?

How can I contact customer service?

Scam Emails

Other

What if my item is defective or damaged?Updated 2 months ago